Frequently asked questions
Do you ship internationally?
Yes we do! We get so excited when receiving an order from an overseas customer, and have sent items out all over the world. We offer Royal Mail International Standard delivery, but can also have a tracked option for additional cost should you require it. Just enter the details at check out. If you have any problems - please contact us and we can help resolve any issues.
Do you take custom orders for items?
We love a challenge! So if you have a specific idea of something you would like, be it a wooden disc design or a certain phrase for wall art, just let us know! We will always try our best to work with your suggestions to create what you are looking for.
Do you have any jobs available?
We're always open to meeting people who will fit into our small businenss.
Reliable and will the job done on time and to a high standard
Good with detail
Able to follow instructions and follow established processes
Good under pressure and deadlines
Bright and dynamic
Maintaining workshop area
Preparation of materials
Hand finishing including painting and sanding
What's your process like?
Our process is a closely guarded secret! But we think it's the best in the business. We believe our customers deserve the best quality and to deliver that we source the best materials and equipment, and we prep, finish and wrap each piece by hand.
How do I mount the wall decor pieces to my wall?
If I want to move my wall art, how do I remove the 3M tape?
If you want to move your piece of Bear and Rose wall decor, you can peel the 3m tape off carefully by stretching it down in line with your wall. You can also use a hair dryer to warm the tape - point it down behind your art piece and gently warm the tape. It should then peel off more easily.
What size piece should I choose?
It's pretty hard to tell you what size is best for your space as every room is different. But we do have a full blog post that should explain everything.
How do I wall mount pieces with lots of bits? I want it to look like yours?
We had a lot of questions like this, so we made a blog post to explain how to get the same spacing as we do. Our most popular pieces with multiple parts do come with templates, but it's also possible to make your own.